Version: December 21, 2024
1. Introduction
These General Terms and Conditions of Sale (GTC) govern the contractual relationship between:
APEX Motorsport, registered under VAT number LU33045082, with its headquarters located at 10 Lotissement Vulcalux, Windhof, Luxembourg, hereinafter referred to as “the Seller,” and any individual or legal entity making a purchase on the website shop.apex-motorsport.com, hereinafter referred to as “the Customer.”
By confirming an order, the Customer unreservedly accepts these GTC.
2. Products and Services
2.1. Product Description
The website offers automotive parts (brakes, suspensions, etc.) and merchandising items (clothing, accessories). Each product is accompanied by a detailed description and non-contractual photographs.
2.2. Availability
Products are offered subject to availability. In case of unavailability after an order is placed, the Seller will inform the Customer as soon as possible and offer a refund or an alternative solution.
2.3. Parts Installation
Parts can be installed in our workshop by appointment and for an additional fee specified at the time of order.
3. Pricing and Payment
3.1. Prices
Prices are displayed in euros (€), inclusive of all taxes (VAT). Shipping fees are automatically calculated based on the weight and dimensions of the packages, according to FedEx’s pricing grid.
3.2. Payment Methods
The Customer can pay for their order via:
- Credit card (Visa, Mastercard, etc.),
- PayPal,
- Bank transfer.
The order is validated after payment is received.
4. Order
4.1. Order Process
The Customer must:
- Create an account or place an order as a guest.
- Select products and add them to the cart.
- Confirm the summary and choose the delivery method.
- Proceed to payment.
An order confirmation is sent by email.
4.2. Order Refusal
The Seller reserves the right to refuse an order in case of suspected fraud, unresolved previous disputes, or obvious pricing errors.
5. Delivery
5.1. Delivery Methods
The Customer can choose between:
- FedEx delivery (automatically calculated based on weight/size),
- In-store pickup (no additional fees).
5.2. Delivery Times
Delivery times are indicative and vary depending on the destination and chosen method. The Seller cannot be held responsible for delays attributable to FedEx.
5.3. Transfer of Risk
The risks associated with transport are transferred to the Customer as soon as the products are handed over to the carrier.
6. Right of Withdrawal and Returns
6.1. Right of Withdrawal
In accordance with European legislation, the Customer has a period of 14 calendar days to exercise their right of withdrawal without having to justify their decision.
6.2. Return Procedures
Products must be returned in their original packaging, unused, and accompanied by the invoice. Return costs are borne by the Customer. The refund is made within 14 days of receiving the products.
7. Guarantees
7.1. Legal Guarantee
The Customer benefits from legal guarantees of conformity and against hidden defects, in accordance with Articles 1641 and following of the Civil Code.
7.2. Commercial Guarantee
Some parts may benefit from an additional specific guarantee indicated on their product sheet.
8. Liability
The Seller cannot be held responsible for:
- Damages resulting from improper use of the products,
- Non-substantial errors in product descriptions,
- Any delay or damage caused by the carrier.
9. Data Protection
Data collected during the order process is processed in compliance with the General Data Protection Regulation (GDPR). For any questions regarding your rights, contact shop@apex-motorsport.com.
10. Intellectual Property
All content on the website (texts, images, logos) is the exclusive property of APEX Motorsport. Any reproduction is prohibited without prior authorization.
11. Disputes and Applicable Law
These GTC are subject to Luxembourg law. In case of a dispute, the parties agree to seek an amicable solution before referring the matter to the competent courts.
12. GTC Amendments
The Seller reserves the right to modify these GTC at any time. Such modifications shall apply to all orders placed after they are posted online.
13. Contact
For any questions or requests, please contact:
Email: shop@apex-motorsport.com
Phone: +352 28 80 66 22
Address: 10 Lotissement Vulcalux, Windhof, Luxembourg